Premium local travel support in Hokkaido
Hokkaido Compass is more than a transportation company. We provide car rental, airport transfers, private charters, travel planning and concierge services throughout Hokkaido. Unlike traditional taxi companies, we focus on supporting international travelers with multilingual assistance, local expertise and personalized travel support from arrival to departure.
Private Charter Service
A dedicated driver and vehicle for your whole day — perfect for tailored itineraries across Hokkaido.
Vehicle shown is for illustration only. Actual vehicle may vary based on availability. We will always provide the booked vehicle category or an equivalent or higher category.
Share your passenger count and luggage, stroller or ski equipment so we can recommend the right vehicle.
Maximum six passengers. Four to five passengers are recommended when travelling with multiple large suitcases, a stroller or ski equipment. Actual comfortable capacity depends on luggage quantity and size.
10-hour flat rate. Choose any continuous 10-hour window between 8:00 AM and 8:00 PM. Highway tolls, parking, driver accommodation and meals are included, with a standard mileage allowance of 300 km per day — no hidden fees. Unused hours cannot be carried over or transferred to another day. Any use after 8:00 PM is billed as overtime at ¥4,000 per 30 minutes, regardless of whether the full 10 hours were used earlier that day. Distance beyond the 300 km daily allowance is billed at ¥4,000 per 30 km.
Overtime: ¥4,000 / 30 min (any use after 8:00 PM is always billed as overtime; unused hours are non-transferable) ｜ Extra distance: ¥4,000 / 30 km beyond the 300 km/day allowance
- Driver language requests: Chinese / English / Japanese. Korean-speaking drivers may be arranged upon request and availability.
- Complimentary bottled water for every passenger
- Child seats available free of charge on request (infant, toddler and junior seats)
- Free custom itinerary planning for every guest, plus complimentary assistance with restaurant, hotel, and outdoor activity bookings (booking support is free of charge; the reservations themselves are not)
All prices are quoted and settled in Japanese Yen (JPY). Local currency amounts are for reference only.
Peak season covers July 1 through August 31 and December 15 through the end of February. Published rates apply to standard routes and service conditions. Special itineraries, remote destinations, unusual luggage requirements and services outside the stated hours are quoted separately.
Suitable For
- Family Travel
- Ski Trips
- Luxury Travel
- Multi-generation Travel
- Customized Itineraries
New Chitose Airport Transfer
Door-to-door private transfers from New Chitose Airport to Hokkaido's most popular destinations.
Vehicle shown is for illustration only. Actual vehicle may vary based on availability. We will always provide the booked vehicle category or an equivalent or higher category.
Sapporo
Niseko
Furano
Lake Toya
Long-Distance Routes
Share your passenger count and luggage, stroller or ski equipment so we can recommend the right vehicle.
All prices are quoted and settled in Japanese Yen (JPY). Local currency amounts are for reference only.
Long-distance routes (Hakodate, Kushiro, Lake Akan, Abashiri) are priced with seasonal road conditions taken into account. If severe weather requires a route adjustment, we will contact you in advance.
Peak season covers July 1 through August 31 and December 15 through the end of February. Published rates apply to standard routes and service conditions. Special itineraries, remote destinations, unusual luggage requirements and services outside the stated hours are quoted separately. Sapporo city transfers are a single flat rate all year round.
Included
- Flight Tracking
- Meet & Greet Service
- Luggage Assistance
- Highway Tolls Included
- Parking Fees Included
- Complimentary Bottled Water
- Chinese / English / Japanese driver requests; Korean subject to availability
- Local Travel Advice
- Child Seats Available Free of Charge
Service highlights
- Private dedicated vehicle — no ride-sharing with other passengers
- Driver arrives early and tracks your flight in real time; delays of up to 3 hours are free of charge. In case of extreme delays requiring vehicle rescheduling, we'll contact you right away
- Highway tolls and parking fees are included — no surprise extras
- Child seats available free of charge on request (infant, toddler and junior seats)
- Luggage assistance provided by the driver
- Upon request, the driver can assist guiding you to the check-in counter and help with communication as needed (departure); for arrivals, the driver can similarly assist with hotel check-in guidance and communication
- Driver language requests: Chinese / English / Japanese. Korean-speaking drivers may be arranged upon request and availability. Complimentary bottled water is provided onboard.
Hokkaido Car Rental
Premium Toyota Alphard and Hiace Grand Cabin rentals, with concierge support built in.
Vehicle shown is for illustration only. Actual vehicle may vary based on availability. We will always provide the booked vehicle category or an equivalent or higher category.
Self-drive options
- Subaru Levorg1–5 guests¥10,000JPY/ day
- Compact Kei Car1–2 guests¥6,000JPY/ day
Share your passenger count and luggage, stroller or ski equipment so we can recommend the right vehicle.
Maximum six passengers. Four to five passengers are recommended when travelling with multiple large suitcases, a stroller or ski equipment. Actual comfortable capacity depends on luggage quantity and size.
All prices are quoted and settled in Japanese Yen (JPY). Local currency amounts are for reference only.
Peak season covers July 1 through August 31 and December 15 through the end of February. Published rates apply to standard routes and service conditions. Special itineraries, remote destinations, unusual luggage requirements and services outside the stated hours are quoted separately.
Included
- Local Hokkaido Travel Advice
- Concierge support: Chinese / English / Japanese / Korean
- Airport Pick-up Guidance
- Child Seats Available Free of Charge
Optional Add-ons
- AI Travel Advisor Support
- Restaurant & Attraction Recommendations
Hokkaido Compass offers its own Alphard and Hiace rental fleet, with additional vehicles from trusted local partners when needed; insurance and support are coordinated for every booking.
Four rental insurance coverage levels are available — see full details on the Car Rental page →
Pick-up & Return
- Pick-up Location
- New Chitose Airport
- Return
- New Chitose Airport (included)
One-way Return Service
Drop off the vehicle near your destination instead of returning to New Chitose.
Premium Travel Concierge Service
Available upon request. Your private travel advisor in Hokkaido — for the small details that make a trip effortless.
We can assist with
- Hotel Check-in Assistance
- Hotel Communication Support
- Airport Check-in Assistance
- Translation Support
- Restaurant Reservations
- Emergency Travel Support
- Local Travel Consultation
- Hokkaido Travel Planning
Some services may require advance arrangement.
Winter Driving Advisory
Vehicle shown is for illustration only. Actual vehicle may vary based on availability. We will always provide the booked vehicle category or an equivalent or higher category.
Self-driving is generally recommended. Roads are clear and Hokkaido is one of Japan's most rewarding regions to explore by car.
Road conditions in Hokkaido can be significantly different from normal city driving. Snow-covered roads, icy surfaces, snowstorms and reduced visibility may increase driving difficulty.
For travelers without winter driving experience, families with children, elderly travelers, or ski groups, our Airport Transfer or Private Charter services may be a safer and more comfortable option.
Contact Your Private Travel Advisor
Need help choosing between car rental, airport transfer or private charter? Our local Hokkaido advisors can recommend the best solution based on:
Please note: Prices may vary depending on season, vehicle availability, travel dates, passenger count and destination. All quotes are confirmed in writing before booking.
Understand Our Booking Terms
Clear cancellation, deposit and reschedule policies for airport transfers, private charters, car rentals and concierge services.